TEMBOK Carpenter and Building Services

    Privacy Policy

    Last updated: March 2026

    1. Who We Are

    TEMBOK Design & Build operates from 4 Mockbeggar Ln, Biddenden, Cranbrook TN17 4BD. We are committed to protecting your privacy and handling your personal data responsibly.

    2. Information We Collect

    We collect information you provide directly:

    • Name, email address and phone number when you contact us
    • Property address and postcode for project assessments
    • Project details and requirements you describe
    • Correspondence and communication records

    3. How We Use Your Information

    • To respond to your enquiries and provide quotations
    • To manage and deliver building projects
    • To communicate about project progress
    • To comply with legal and regulatory obligations

    4. Legal Basis for Processing

    We process your data on the basis of legitimate interest (responding to enquiries), contractual necessity (delivering agreed services) and legal obligation (tax and regulatory compliance).

    5. Data Sharing

    We do not sell or share your personal information with third parties for marketing purposes. We may share information with building control bodies, planning authorities and material suppliers where necessary for project delivery.

    6. Data Retention

    We retain project records for a minimum of 6 years in compliance with construction industry requirements and tax legislation. Enquiry data from non-proceeding projects is deleted after 2 years.

    7. Your Rights

    Under UK GDPR, you have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data (subject to legal retention requirements)
    • Object to processing of your data
    • Lodge a complaint with the Information Commissioner's Office

    8. Cookies

    This website uses essential cookies for site functionality. We may use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

    9. Contact

    For privacy enquiries, contact us at mb.tembok@gmail.com or write to TEMBOK Design & Build, 4 Mockbeggar Ln, Biddenden, Cranbrook TN17 4BD.