Privacy Policy

TEMBOK Carpenter and Building Services (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us.

1. Who We Are

Company name: TEMBOK Carpenter and Building Services

Address: 4 Mockbeggar Ln, Biddenden, Cranbrook TN17 4BD, United Kingdom

Email: [email protected]

Phone: 07723 187110

We are a UK-based design and construction company offering contemporary design, build, and renovation services.

2. Information We Collect

We may collect and process the following personal information:

Contact details: name, email address, phone number, and postal address

Project information: details you provide when requesting quotes or consultations

Payment details: if applicable, for billing or invoicing purposes

Website usage data: such as IP address, browser type, and pages visited

Communications: records of correspondence between you and us (emails, messages, etc.)

3. How We Use Your Information

We use your information to:

Respond to enquiries, provide quotes, and manage ongoing projects

Communicate with you about our services or your projects

Send invoices, receipts, or other administrative documents

Improve our website, services, and customer experience

Comply with legal and regulatory obligations

We will only use your personal data when the law allows us to — primarily to perform a contract with you, when it’s in our legitimate interests, or when you have given your consent.

4. How We Share Your Information

We do not sell or rent your personal data to third parties.

We may share your information with trusted third parties, such as:

Service providers and subcontractors working on your project

IT, hosting, or payment processing providers who support our business operations

Legal or regulatory authorities if required by law

All third parties are required to respect the confidentiality of your data and use it only for the intended purpose.

5. Data Storage and Security

We store your information securely on protected systems and limit access to authorised personnel only.

We take appropriate measures to prevent unauthorised access, disclosure, alteration, or destruction of your data.

6. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your data (where legally permissible)

Object to processing or request restriction of processing

Withdraw consent at any time (where consent applies)

Request data portability

If you wish to exercise any of these rights, please contact us at [email protected]

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7. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 [email protected]

📞 07723 187110

📍 4 Mockbeggar Ln, Biddenden, Cranbrook TN17 4BD, United Kingdom

Cookies Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us understand how you use our site, remember your preferences, and improve your browsing experience.

2. Types of Cookies We Use

Essential cookies: Required for the website to function properly.

Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics).

Preference cookies: Remember your settings and preferences.

Marketing cookies (if applicable): Used to deliver relevant ads or track the effectiveness of campaigns.

3. Managing Cookies

You can control or delete cookies through your browser settings.

Please note that disabling cookies may affect the functionality of certain parts of our website.

For more information, visit www.allaboutcookies.org

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4. Changes to This Policy

We may update our Cookies Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

2025 TEMBOK Carpenter and Building Services. All rights reserved.